Frequently Asked Questions

Venue information

The Smokehouse 

6 South Street Ipswich, England, IP1 3NU United Kingdom

Accessibility and facility information:

We are wheelchair accessible. Ticket holders are eligible for a free companion ticket. After purchasing your accessibility ticket, please contact DICE in the help centre to request your free companion ticket. 

There is step-free access into the venue.  The bar / venue is all on one floor and there is a Changing Places toilet across the courtyard from the venue. Please be aware we are a small venue and we don't have a cloakroom. 

Our bars and box office are cashless.

Age restrictions:

14+ with 14-15 year olds accompanied by an adult 18+. Some events such as clubnights and late night events are 18+. Please check individual event details and feel free to get in touch if you have any queries.


Hiring the Venue:

To hire The Smokehouse, get in touch at enquiries@thesmokehouse.org


The Church

1 St Stephens Ln England, IP1 1DP United Kingdom

Accessibility and facility information:

We are wheelchair accessible. Ticket holders are eligible for a free companion ticket. After purchasing your accessibility ticket, please contact DICE in the help centre to request your free companion ticket. 

There is step-free access into the venue. The bar / accessible toilet / venue are all on one floor. We don’t have a cloakroom. 

Our bars and box office are cashless.

Age restrictions:

14+ with 14-17 year olds accompanied by an adult 18+. Some events such as clubnights and late night events are 18+. Please check individual event details and feel free to get in touch if you have any queries.

Hiring the Venue:

To hire The Church, get in touch at info@brightenthecorners.co.uk

The Baths

4 Civic Drive Ipswich, England, IP1 2QA United Kingdom

Accessibility and facility information:

We are wheelchair accessible. Ticket holders are eligible for a free companion ticket. After purchasing your accessibility ticket, please contact DICE in the help centre to request your free companion ticket. 


There is a ramp entrance into the venue and the bar / venue is all on one floor. There is also an accessible toilet on the same floor. There are unsupervised coat hooks upstairs at The Baths, however there is no official cloakroom

Our bars and box office are cashless.

Age restrictions:

14+ with 14-17 year olds accompanied by an adult 18+. Some events such as clubnights and late night events are 18+. Please check individual event details and feel free to get in touch if you have any queries.

Hiring the Venue:

To hire The Baths, get in touch at info@brightenthecorners.co.uk

What venues do you run?

We run The Smokehouse, The Baths and The Church - all venues are based in central Ipswich, with a year-round programme of gigs from our own promotions BTCP as well as external promoters. See more info about our venues here.

What is Brighten The Corners?

Brighten The Corners is a live music organisation made up of a small team of passionate people who love live music. We all share the same determination when it comes to making Ipswich a viable touring destination and rejuvenating the music scene in our town. 

We operate three full-time music venues, The Smokehouse, The Baths, and The Church, music festivals, and promotes gigs by independent and emerging artists/musicians.

BTC also runs training and volunteering projects for young people wishing to gain experience and learn skills in live events.

What volunteer opportunities are available?

We have volunteer opportunities available all year round and at our annual festival. Some of the roles you can get involved with are: lighting / sound engineers, stage hand, box office, photography + videography, bar assistant, content creation, event stewards, runners, artist liaison, poster and flyer distribution. To find out more about volunteering, click here.

Is photography allowed?

Professional camera equipment is not allowed in any of our venues, unless you have a press pass or have signed up to volunteer. Please feel free to capture photos and videos on your mobile phone and be sure to tag us!

Where can I buy tickets?

We sell our event tickets through DICE, check out our listings on our website for what’s on.

What do I need to know before coming to a gig?

Check our website / social media for stage times. The standard times for doors is 7.30pm and curfew at curfew 11pm. Please note doors open doesn’t mean the acts start then. All times are subject to change. 

Make sure you've got your ticket to hand. If purchased through DICE, you’ll need to log into your account via the app to access your QR code. If you have any issues please get in touch via info@brightenthecorners.co.uk

Do you sell gift cards?

Not currently! but we’re looking to do them in the future.